Shipping policy

•Standard shipping (Est. delivery 5~8 business days from ship date) 

•Free shipping over $20

•$6.95 for orders under $20 before taxes.

•Premium shipping (Est. delivery 3~4 business days from ship date) $14.99

•Express shipping (Est. delivery 1~2 business days from shipping date) $24.99

 

•Make a return

We hope you love your gift or purchase, but if you’re not completely satisfied, we’ll gladly accept most returns by mail or in stores within 14 days of purchase for free.

$9.99 return shipping fee plus tax, where applicable, will be deducted from your refund.

Exclusions are noted below. Returned items must be in original, saleable condition with original tags. Shipping and delivery fees are nonrefundable.

Note: Any new or gently used cosmetic or fragrance product purchased at Macy’s that does not meet your needs will be accepted for return.